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We hold the buyer's funds in a regulated account until both sides confirm the deal is done.
Open the order in your wallet, then tap 'Confirm delivery & release'. Funds release instantly.
Check your bank/M-Pesa SMS first. If still missing after 24h, open a dispute from the order.
Complete KYC Tier 2, then start payouts onboarding from Settings → Account.
Wallet balances sit with regulated partners, separated from Ahadi's operating funds.