Prohibited goods and services
- Illegal drugs, controlled substances, or prescription medicines sold without licence.
- Weapons, ammunition, explosives, or items designed to cause harm.
- Wildlife products banned under CITES (ivory, rhino horn, protected species).
- Counterfeit, stolen, or IP-infringing goods.
- Adult content involving minors, non-consensual content, or trafficking in persons.
- Human tissue, organs, or blood products.
- Gambling, lotteries, or unlicensed betting.
- Political donations to sanctioned parties or entities.
- Cryptocurrency exchange, mixing, or "cash-out" services.
Prohibited conduct
- Fraud — misrepresenting the goods, service, or identity behind a deal.
- Money laundering — using Ahadi to layer, integrate, or disguise the source of funds.
- Sanctions evasion — transacting with sanctioned people, entities, or regions (see KYC & sanctions).
- Circumventing escrow — instructing your counterparty to pay you directly (M-Pesa, bank, cash) outside Ahadi to avoid protection.
- Account abuse — sharing accounts, opening duplicate accounts, or lending your account to a third party.
- Bogus disputes — filing disputes you know to be false to delay release or extract refunds.
- Harassment — abusive messages, threats, or targeted campaigns against other users or staff.
- Security abuse — probing, scraping, or attacking our systems without authorization.
What we do when the rules are broken
Depending on the severity we may: warn you, pause the deal, freeze the funds pending review, refund the Sender, close the account, retain records for the period required by law, and (where obliged) report the matter to the Financial Reporting Centre or other authorities.
Reporting abuse
If you spot a scam, fraud attempt, or violation of these rules, email abuse@ahadi.app with the deal ID and any evidence. For security vulnerabilities email security@ahadi.app.